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<html xmlns="http://www.w3.org/1999/xhtml">
<head>
    <title></title>
                <link href="/Styles/css.css" rel="stylesheet" type="text/css" />
    <link href="/Styles/ts_css.css" rel="stylesheet" type="text/css" />
</head>
<body>
    <div id="main">
        <div class="tsnr">
            <div class="tsnr_1">
                <div class="tsnr_1_font">
                    投诉内容</div>
            </div>
            <div class="tsnr_2">
                <table class="table_list2" border="0" cellspacing="2" cellpadding="2">
                    <tbody>
                        <tr>
                            <td style="cursor: pointer" class="table_list2_style1" onclick="showWaringHis()"
                                width="13%">
                                预警信息
                            </td>
                            <td style="cursor: pointer" class="table_list2_style2" onclick="showWaringHis()"
                                width="20%">
                                <span id="complaintInfo_lblWaringType">&nbsp;<img alt="" src="../images/yj_green.png"
                                    width="12" height="12">&nbsp;&nbsp;</span>
                            </td>
                            <td class="table_list2_style1" width="13%">
                            </td>
                            <td class="table_list2_style2" width="20%">
                                <span id="complaintInfo_lblWarningNames"></span>
                            </td>
                            <td class="table_list2_style1" width="14%">
                                <span id="complaintInfo_spTime"></span>
                            </td>
                            <td class="table_list2_style2" width="20%">
                                <span id="complaintInfo_lblTime"></span>
                            </td>
                        </tr>
                        <tr>
                            <td class="table_list2_style1" width="13%">
                                客户类型
                            </td>
                            <td class="table_list2_style2" width="20%">
                                <span id="complaintInfo_lblCustomerType">商户</span>
                            </td>
                            <td class="table_list2_style1" width="13%">
                                所属项目
                            </td>
                            <td class="table_list2_style2" width="20%">
                                <span id="complaintInfo_lblProjectName">无锡滨湖万达广场</span>
                            </td>
                            <td class="table_list2_style1" width="14%">
                                投诉次数
                            </td>
                            <td class="table_list2_style2" width="20%">
                                <span id="complaintInfo_lblComplaintCount">1</span>
                            </td>
                        </tr>
                        <tr>
                            <td class="table_list2_style1">
                                投诉人姓名
                            </td>
                            <td class="table_list2_style2">
                                <span id="complaintInfo_lblComplaintName" title="福红娜">福红娜</span>
                            </td>
                            <td class="table_list2_style1">
                                首选联系方式
                            </td>
                            <td class="table_list2_style2">
                                <span id="complaintInfo_lblContactFirst"></span>
                            </td>
                            <td class="table_list2_style1">
                                其他联系方式
                            </td>
                            <td class="table_list2_style2">
                                <span id="complaintInfo_lblContactOther"></span>
                            </td>
                        </tr>
                        <tr>
                            <td class="table_list2_style1">
                                邮箱地址
                            </td>
                            <td class="table_list2_style2">
                                <span id="complaintInfo_lblEmail"></span>
                            </td>
                            <td class="table_list2_style1">
                                投诉来源
                            </td>
                            <td class="table_list2_style2">
                                <span id="complaintInfo_lblComplaintSource">400电话</span>
                            </td>
                            <td class="table_list2_style1">
                                受理人姓名
                            </td>
                            <td class="table_list2_style2">
                                <span id="complaintInfo_lblCreateUserName">李梦婕</span>
                            </td>
                        </tr>
                        <tr>
                            <td class="table_list2_style1">
                                投诉受理时间
                            </td>
                            <td class="table_list2_style2">
                                <span id="complaintInfo_lblCreateTime">2012/8/10 18:25:25</span>
                            </td>
                            <td class="table_list2_style1">
                                <span id="complaintInfo_textType">二次计划反馈时间</span>
                            </td>
                            <td class="table_list2_style2">
                                <span id="complaintInfo_lblFeedbackTime">2012/8/10 19:50:00</span>
                            </td>
                            <td class="table_list2_style1">
                                <span id="complaintInfo_textTypeTime">处理完成时间</span>
                            </td>
                            <td class="table_list2_style2">
                                <span id="complaintInfo_lblTypeTime">2012/8/10 18:33:15</span>
                            </td>
                        </tr>
                        <tr id="complaintInfo_tr_BusinessType">
                            <td class="table_list2_style1">
                                商户类型
                            </td>
                            <td class="table_list2_style2">
                                <span id="complaintInfo_lblBusinessType">主力店</span>
                            </td>
                            <td class="table_list2_style1">
                                商户名称及编号
                            </td>
                            <td class="table_list2_style2" colspan="3">
                                <span id="complaintInfo_lblBusinessName"></span>
                            </td>
                        </tr>
                        <tr>
                            <td class="table_list2_style1">
                                投诉内容
                            </td>
                            <td class="table_list2_style2" colspan="5">
                                <span id="complaintInfo_lblComplaintContent">一般一般一般</span>
                            </td>
                        </tr>
                        <tr id="complaintInfo_state">
                            <td class="table_list2_style1">
                                投诉级别
                            </td>
                            <td class="table_list2_style2">
                                <span id="complaintInfo_lblComplaintLevelId">较大投诉</span> &nbsp;
                            </td>
                            <td class="table_list2_style1">
                                定级原因
                            </td>
                            <td class="table_list2_style2" colspan="3">
                                <span id="complaintInfo_lblGradingReasonsId">一般投诉处理不当导致重复投诉或越级</span> &nbsp;
                            </td>
                        </tr>
                    </tbody>
                </table>
            </div>
        </div>
        <div style="display: none" id="waringHIs">
            <table id="complaintList" class="tablist" width="100%">
                <thead id="tablistHer">
                    <tr>
                        <th>
                            预警信息
                        </th>
                        <th>
                            预警类型
                        </th>
                        <th>
                            投诉级别
                        </th>
                        <th>
                            投诉单状态
                        </th>
                        <th>
                            责任人
                        </th>
                    </tr>
                </thead>
                <tbody id="tab">
                </tbody>
                <tbody>
                    <tr id="complaintInfo_content">
                        <td colspan="5" align="middle">
                            暂无信息
                        </td>
                    </tr>
                </tbody>
            </table>
        </div>
        <input id="hidComplaintId" value="14863F9D3E2B46678D3FB89B082B6511" type="hidden"
            name="complaintInfo$hidComplaintId">
        <input id="hidComplaintState" value="7" type="hidden" name="complaintInfo$hidComplaintState">
        <div class="blank8">
        </div>
        <!--  投诉处理 BEGIN -->
        <div class="tsdj">
            <div class="tsdj_1">
                <div class="tsdj_1_font">
                    处理投诉</div>
            </div>
            <table class="table_list1" border="0" cellspacing="2" cellpadding="2">
                <tbody>
                    <tr>
                        <td class="table_list1_style1" width="14%">
                            <font class="red">*</font>实际处理完成时间
                        </td>
                        <td class="table_list1_style2" width="30%">
                            <input style="width: 88%" id="txtsoveDate" class="aspNetDisabled" onfocus="datePicker();"
                                  value="2012/8/10 18:32:00" type="text" name="txtsoveDate">
                            <img id="imgProcessingTime" onclick='$("#txtsoveDate").focus()' align="absMiddle"
                                src="../images/date.gif" width="17" height="20">
                        </td>
                        <td class="table_list1_style1" width="13%">
                            费用(元)
                        </td>
                        <td class="table_list1_style2" width="30%">
                            <input style="width: 98%" id="txtsovemoney" class="aspNetDisabled"   value="0.00"
                                type="text" name="txtsovemoney">
                        </td>
                    </tr>
                    <tr>
                        <td class="table_list1_style1">
                            <font class="red">*</font>&nbsp; 处理情况
                        </td>
                        <td class="table_list1_style2" colspan="3">
                            <textarea style="width: 99%" id="txtSolveSituation" class="aspNetDisabled"  
                                rows="5" cols="20" name="txtSolveSituation">福</textarea>
                        </td>
                    </tr>
                    <tr>
                        <td class="table_list1_style1">
                            备注
                        </td>
                        <td class="table_list1_style2" colspan="3">
                            <textarea style="width: 99%" id="txtRemarks" class="aspNetDisabled"   rows="5"
                                cols="20" name="txtRemarks"></textarea>
                        </td>
                    </tr>
                    <tr>
                        <td class="table_list1_style1">
                        </td>
                        <td class="table_list1_style2" colspan="3">
                            <font class="red">注意：提交后，自动发送短信给回访人员</font>
                        </td>
                    </tr>
                </tbody>
            </table>
        </div>
        <!--  附件列表 END-->
        <div class="operate">
            <ul>
                <li>
                    <input id="btnSolveComplainSuspend" class="button"   onclick="AddSolveComplaint(this,'1');"
                        value="暂存" type="button" name="btnSolveComplainSuspend">
                </li>
                <li>
                    <input id="btnSolveComplainSubmit" class="button"   onclick="AddSolveComplaint(this,'0');"
                        value="提交" type="button" name="btnSolveComplainSubmit">
                </li>
                <li>
                    <input id="btnSolveComplainUpdate" class="button"   onclick="UpdateSolveComplaint(this);"
                        value="修改" type="button" name="btnSolveComplainUpdate">
                </li>
                <li>
                    <input id="btnClose" class="button" onclick="page_Close()" value="关闭" type="button"
                        name="btnClose">
                </li>
                <li>
                    <img onclick="SendSMS(6);" alt="" src="../Images/sendSMS.gif">
                </li>
            </ul>
        </div>
        <div>
            <iframe style="border-bottom: 0px; border-left: 0px; border-top: 0px; border-right: 0px"
                id="fileUpLoadIframe" onload="iFrameHeight()" height="57" marginheight="0" src="FileUpLoadTest.html?complaintId=14863F9D3E2B46678D3FB89B082B6511&amp;processUuid=6&amp;processName=处理投诉&amp;Index=6"
                frameborder="0" width="100%" name="frmContainer" marginwidth="0" scrolling="no">
            </iframe>
        </div>
    </div>
</body>
</html>
